🌍 Live online STEM learning for Grades 2–10 • Small batches • Free trial class available
Effective Date: 10 July 2026
Last Updated: 10 July 2026
Welcome to Learn STEM Academy.
These Terms and Conditions govern your access to and use of https://learnstemacademy.com, our live online classes, learning-management system, digital learning materials, trial classes, assessments, workshops, tutoring services and related educational services.
By visiting our website, submitting an enquiry, booking a trial class, registering a student, purchasing a programme, creating an account or using our services, you agree to these Terms and Conditions.
Where the student is under 18 years of age, the parent or legal guardian registering the student confirms that they have read, understood and accepted these Terms on behalf of themselves and the student.
Learn STEM Academy is an India-based sole proprietorship providing live online education and academic tutoring in subjects including:
Our programmes are designed for students following different curricula, countries, grades and learning levels.
Business Name: Learn STEM Academy
Business Type: Sole Proprietorship
Website: https://learnstemacademy.com
Email: [support@learnstemacademy.com]
Phone: +917010429820
Students under 18 may use our services only with the knowledge, supervision and consent of a parent or legal guardian.
The parent or guardian is responsible for:
Students must not independently purchase paid services unless permitted by applicable law and authorised by their parent or legal guardian.
Learn STEM Academy may provide:
The exact course structure, class duration, number of sessions, programme period, tutor allocation and included learning resources will be stated on the relevant programme page, enrolment confirmation, invoice, payment page or written communication.
We may update course content, teaching methods, schedules, digital tools and learning materials where reasonably necessary to maintain or improve the programme.
A trial class may be used to:
A trial class does not guarantee admission to a programme, allocation of a particular tutor, a specific class schedule or a particular academic result.
Where a trial class is advertised as free, no course fee will be charged for that trial unless clearly stated before booking.
You agree to provide complete and accurate information, including:
You must notify us when any information changes.
Learn STEM Academy may refuse, pause or cancel registration where the information provided is false, incomplete, misleading or cannot be reasonably verified.
Where access to a parent, student or tutor dashboard is provided:
We may reset credentials, restrict access or suspend an account where necessary for security, safeguarding, non-payment or misuse.
Programme fees will be displayed or communicated before payment.
Fees may be charged as:
Payments may be processed through third-party payment gateways, card networks, banks or international payment providers.
You agree to provide valid payment information and confirm that you are authorised to use the selected payment method.
Any currency-conversion fee, international transaction fee, bank fee or card-issuer charge imposed independently by your bank or payment provider is your responsibility.
Learn STEM Academy does not normally store complete card or banking credentials.
Fees may include or exclude applicable taxes depending on the service, customer location and legal requirements.
Where applicable, the invoice or payment receipt will show:
Parents and customers are responsible for providing correct billing information.
Where you select a recurring or subscription-based payment plan, you authorise the payment provider to charge the agreed amount according to the selected billing cycle.
The billing amount, frequency and programme period will be communicated before subscription activation.
You may request cancellation of future recurring payments by contacting us before the next billing date. Cancellation of a recurring mandate does not automatically create a refund entitlement for classes or services already delivered.
Classes will be scheduled based on:
All times will be communicated in the relevant time zone.
Parents are responsible for checking the class time and joining promptly. Learn STEM Academy is not responsible for a missed class caused by misunderstanding the time zone after the schedule has been clearly communicated.
Where a student cannot attend a scheduled class, the parent or guardian should notify us at least [12/24] hours before the class.
Subject to the selected programme:
Emergency situations may be reviewed individually.
Any programme-specific rescheduling rules communicated during enrolment will also apply.
Where Learn STEM Academy or the assigned tutor must cancel a class, we will normally:
Where a programme cannot be delivered and no suitable alternative is available, any applicable refund will be handled according to our Refund and Cancellation Policy.
Refunds, cancellations, programme withdrawals and payment adjustments are governed by our separate Refund and Cancellation Policy.
Any approved refund will normally be returned through the original payment method where technically possible.
After Learn STEM Academy initiates a refund, the bank, card network or payment gateway may require additional processing time before the amount appears in the customer’s account. Cashfree states that refund credit times can vary by payment method and banking system.
Nothing in these Terms restricts any refund or consumer remedy that must be provided under applicable law.
Students must behave respectfully during classes and must not:
Parents should help ensure that students attend classes from a safe and suitable environment.
Serious or repeated misconduct may result in removal from a class or suspension of services.
Parents should use official Learn STEM Academy communication channels for:
Tutors should not be asked to accept private payments, provide services outside the academy arrangement or communicate with students through unauthorised channels.
Certain classes, workshops or support sessions may be recorded for:
Where recording takes place, reasonable notice will be provided.
Recordings containing identifiable students will not be publicly published for marketing without appropriate parent or guardian permission.
Students and parents must not independently record, reproduce, publish or distribute classes without written permission from Learn STEM Academy and, where relevant, the participants.
The parent or student is responsible for arranging:
We will provide reasonable technical guidance, but we cannot guarantee uninterrupted service where problems arise from the user’s device, internet provider, electricity supply, browser, software or third-party platform.
Our services may use third-party platforms such as:
Your use of a third-party platform may also be subject to that provider’s terms and privacy policy.
Learn STEM Academy is not responsible for an independent third-party platform’s temporary outage, security incident, policy change or service discontinuation, but we will make reasonable efforts to provide an alternative where appropriate.
All Learn STEM Academy materials, including:
are owned by or licensed to Learn STEM Academy and are protected by applicable intellectual-property laws.
Enrolled students receive a limited, personal, non-transferable right to use the materials for their own learning.
You must not:
Written permission is required for any commercial or public use.
Students retain ownership of original work they create.
By submitting assignments, projects, code, answers or other content through our platform, the parent or student gives Learn STEM Academy permission to access, review, store and display that material as reasonably necessary to provide the educational service.
Student work will not be used publicly for promotional purposes without appropriate permission.
Learn STEM Academy aims to provide high-quality teaching and learning support. However, academic progress depends on several factors, including:
We do not guarantee:
Any progress projection or tutor recommendation is educational guidance, not a guaranteed outcome.
We may send necessary communications relating to:
Promotional emails or messages may be sent where permitted and may be stopped using the unsubscribe option or by contacting us.
You must not:
We may suspend or terminate access where:
Where reasonably possible, we will provide notice and an opportunity to resolve the issue.
Any applicable financial adjustment will be handled according to the Refund and Cancellation Policy and mandatory consumer law.
We aim to keep our website and learning services available, but temporary interruptions may occur because of:
We will make reasonable efforts to restore affected services or provide an alternative arrangement.
To the maximum extent permitted by applicable law, Learn STEM Academy will not be responsible for indirect, incidental or consequential losses arising from:
Where liability cannot legally be excluded, these Terms do not restrict that liability or any mandatory consumer remedy.
Nothing in these Terms excludes liability for fraud, wilful misconduct or any liability that applicable law does not permit us to exclude.
To the extent permitted by law, you agree to compensate Learn STEM Academy for reasonable losses arising directly from your:
This clause does not apply where the loss was caused by Learn STEM Academy’s own breach, negligence or unlawful conduct.
Learn STEM Academy will not be treated as being in breach where service is delayed or prevented by events beyond reasonable control, including:
We will make reasonable efforts to notify affected customers and reschedule or restore services.
Parents and customers should first contact Learn STEM Academy with any complaint.
Please include:
Grievance Contact:
Name: [Deepak Kumar S / Designated Grievance Officer]
Email: [support@learnstemacademy.com]
Phone: +917010429820
We will acknowledge the complaint and make reasonable efforts to resolve it promptly.
Consumers may also exercise any complaint or dispute rights available under applicable consumer-protection law. India’s Consumer Protection Act provides a framework for protecting consumer interests and resolving consumer disputes.
These Terms are governed by the laws of India.
Subject to any mandatory consumer rights or jurisdiction that applies in the customer’s location, disputes relating to these Terms will be subject to the courts having jurisdiction in Chennai, Tamil Nadu, India.
Nothing in this section prevents a consumer from using a legally available consumer complaint or dispute-resolution process.
We may update these Terms to reflect changes in:
The latest version will be published on this page with the revised “Last Updated” date.
Material changes affecting an existing paid programme will be communicated where reasonably required.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue to apply.
A delay or failure by Learn STEM Academy to enforce any provision does not mean that the provision has been waived.
These Terms, together with the following documents, form the agreement between the customer and Learn STEM Academy:
Where programme-specific written terms conflict with these general Terms, the programme-specific terms will apply only to that programme, subject to applicable law.
For questions regarding these Terms and Conditions, contact:
Learn STEM Academy
Email: [support@learnstemacademy.com]
Phone: +917010429820
Website: https://learnstemacademy.com
