🌍 Live online STEM learning for Grades 2–10 • Small batches • Free trial class available

Privacy Policy

Effective Date: 10 July 2026
Last Updated: 10 July 2026

Learn STEM Academy respects the privacy of students, parents, guardians, website visitors, tutors, and other users of our services.

This Privacy Policy explains how Learn STEM Academy collects, uses, stores, protects, and shares personal information when you visit https://learnstemacademy.com, submit an enquiry, book a trial class, enrol in a course, make a payment, attend an online class, or use our learning platform and related services.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. About Learn STEM Academy

Learn STEM Academy is an India-based sole proprietorship providing live online Math, Science, Coding, Robotics, Artificial Intelligence, and other STEM learning programmes for school students.

For privacy-related questions, contact:

Business Name: Learn STEM Academy
Email: [privacy@learnstemacademy.com]
Phone: +917010429820

2. Information We Collect

Parent or Guardian Information

We may collect:

  • Parent or guardian name
  • Email address
  • Phone or WhatsApp number
  • Country and time zone
  • Billing address
  • Communication preferences
  • Enquiry, support, and feedback information

Student Information

We may collect information provided by a parent, guardian, or authorised student, including:

  • Student name
  • Age or date of birth
  • Grade or course level
  • Country and curriculum
  • Subjects and programme interests
  • Learning requirements and academic goals
  • Class attendance
  • Assignments, quiz responses, and learning progress
  • Tutor feedback and assessment results

We request only the student information reasonably required to provide educational services.

Class and Learning Information

During online lessons, we may process:

  • Student participation
  • Chat messages
  • Shared files and assignments
  • Audio or video where a class is recorded
  • Tutor notes and progress reports

Where a class may be recorded, parents and students will be informed in advance. Recordings will be used only for educational, quality, safeguarding, training, or dispute-resolution purposes.

Website and Technical Information

When you use our website, we may automatically collect:

  • IP address
  • Browser and device type
  • Operating system
  • Pages visited
  • Referral source
  • Date and time of access
  • Cookie identifiers
  • Website interaction and performance data

Payment Information

Payments may be processed by third-party payment gateways, banks, or financial-service providers.

Learn STEM Academy does not normally store complete debit-card, credit-card, or banking credentials. Payment providers may collect and process these details under their own privacy policies and security standards.

3. How We Collect Information

We may collect information when you:

  • Submit a contact or trial-class form
  • Create a student or parent account
  • Enrol in a programme
  • Make a payment
  • Attend an online lesson
  • Submit an assignment or assessment
  • Contact us by email, telephone, WhatsApp, or support form
  • Respond to a survey or provide feedback
  • Browse or interact with our website

We may also receive limited information from tutors, payment processors, learning platforms, video-conferencing providers, and referral partners.

4. How We Use Personal Information

We may use personal information to:

  • Respond to enquiries
  • Schedule and conduct trial classes
  • Recommend suitable courses or learning plans
  • Create and manage student accounts
  • Deliver live online classes
  • Track attendance, assignments, and academic progress
  • Communicate with parents, guardians, and students
  • Process payments, refunds, and invoices
  • Provide technical and customer support
  • Improve our curriculum, website, and services
  • Maintain safety and prevent misuse or fraud
  • Comply with legal, tax, accounting, and regulatory obligations
  • Send service updates and, with appropriate consent, promotional communications

We will not use student learning information for unrelated advertising.

5. Children’s Privacy

Learn STEM Academy provides services to children and therefore takes additional steps to protect student information.

A parent or legal guardian should complete registration and enrolment for any student under 18.

For children under 13, we do not knowingly collect personal information directly from the child without appropriate parental or guardian consent. Parents or guardians may contact us to:

  • Review information held about their child
  • Correct inaccurate information
  • Withdraw consent
  • Request deletion, subject to legal and operational requirements
  • Refuse further collection or use of the child’s information

We do not sell children’s personal information.

We do not use student information collected through classes, assignments, assessments, or progress tracking for behavioural or targeted advertising.

If we become aware that information was collected from a child without appropriate authorisation, we will take reasonable steps to delete or restrict that information.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies for:

  • Website security
  • Login and session management
  • Remembering user preferences
  • Website analytics
  • Performance monitoring
  • Form functionality
  • Measuring advertising effectiveness, where permitted

You can control cookies through your browser settings. Disabling necessary cookies may affect certain website functions.

Where required, we will request consent before placing non-essential analytics or advertising cookies.

7. How We Share Information

We may share limited personal information with trusted service providers that help us operate our services, including:

  • Tutors and authorised academic staff
  • Learning-management systems
  • Video-conferencing providers
  • Website hosting and email providers
  • Customer-support and communication platforms
  • Payment gateways and banks
  • Analytics and cybersecurity providers
  • Accountants, auditors, legal advisers, or regulatory authorities

These providers receive only the information reasonably required to perform their services.

We may also disclose information where required to comply with law, enforce our terms, protect student safety, investigate fraud, or defend legal rights.

We do not sell or rent personal information to third parties.

8. International Data Transfers

Learn STEM Academy operates from India and serves students in multiple countries.

Your information may be accessed, processed, or stored in India or in other countries where our technology, payment, communication, or learning-service providers operate.

Where required, we take reasonable measures to ensure that international transfers are subject to appropriate contractual, technical, and organisational safeguards.

9. Data Retention

We retain personal information only for as long as reasonably required to:

  • Provide educational services
  • Maintain student progress and account records
  • Respond to enquiries and support requests
  • Process payments and refunds
  • Resolve complaints or disputes
  • Meet tax, accounting, legal, and regulatory obligations
  • Protect the safety and integrity of our services

When information is no longer required, we will delete, anonymise, or securely restrict it, subject to applicable legal obligations.

10. Data Security

We use reasonable administrative, organisational, and technical safeguards to protect personal information against:

  • Unauthorised access
  • Loss or misuse
  • Alteration
  • Unlawful disclosure
  • Accidental destruction

Measures may include access controls, secure passwords, encrypted connections, restricted staff access, backups, and trusted service providers.

However, no internet transmission or storage system can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information
  • Correct incomplete or inaccurate information
  • Request deletion of information
  • Withdraw consent
  • Object to certain processing
  • Restrict how information is used
  • Request a portable copy of information
  • Opt out of promotional communications
  • Submit a privacy complaint

Parents and guardians may exercise these rights on behalf of their children where legally permitted.

To make a request, contact [privacy@learnstemacademy.com]. We may request reasonable identity verification before processing the request.

12. Marketing Communications

We may send programme announcements, trial-class reminders, offers, newsletters, or educational updates where you have requested them or where otherwise permitted.

You may unsubscribe through the link in an email or contact us directly.

Service-related messages concerning classes, payments, accounts, safety, or policy changes may still be sent when necessary.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, video-conferencing tools, payment gateways, learning platforms, or social-media services.

Those third parties operate under their own privacy policies. Learn STEM Academy is not responsible for the privacy practices or content of independent third-party services.

Parents should review the privacy terms of platforms used by their children.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, legal requirements, or business practices.

The updated version will be published on this page with a revised “Last Updated” date. Material changes may also be communicated by email or through our website.

15. Contact and Grievance Requests

For privacy questions, correction requests, deletion requests, consent withdrawal, or complaints, contact:

Privacy Contact / Grievance Officer
Learn STEM Academy
Name: [Deepak Kumar S / designated privacy contact]
Email: [privacy@learnstemacademy.com]
Phone: +917010429820

We will acknowledge and respond to valid privacy requests within a reasonable period, subject to identity verification and applicable legal requirements.